Hi Barbara! Gin from Beloved. We received your feedback regarding order #922624. First, I would like to apologize on what happened. Please allow me to assist you with the status of your order. Based on the last update by the courier, your package has been delivered on January 27th at 3:01pm. Please see this link below for further details, https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=9400110200883262879156%2C In case this has not arrived, may we suggest that you contact your local post in regards with your package. I will wait for your advise regarding the matter for us to conduct further investigation to further assist you. Looking forward to your positive response. Thank you, Gin